At Voreston, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases through our store.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Technical Data: IP address, browser type, device information, and usage data.
  • Order Information: Details about your purchases and order history.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send order confirmations and updates
  • Respond to customer service inquiries
  • Send newsletters and promotional offers (only if you opt in)
  • Improve our website and customer experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Payment processors, shipping companies, and email marketing platforms who help us run our business.
  • Legal Authorities: If required to comply with applicable laws or respond to valid legal requests.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience, analyze traffic, and support site functionality. You can disable cookies through your browser settings if you prefer.

5. Data Security

We implement industry-standard security measures to protect your data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.

6. Your Rights

As a Canadian resident, you have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent for marketing communications at any time
  • Contact us regarding privacy-related concerns

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Voreston
111 Chabanel West, Montreal, Quebec H2N 1C8
📧 Email: info@voreston.com
📞 Phone: 438-764-1327